Refunds & Cancellation
Last updated: August 23, 2026 · Sigmentum, a product of 2882 LLC
Cancel any time
You can cancel a paid plan at any time from your account settings — the same place you signed up. No phone call, no email required, no retention flow.
Cancelling stops all future charges. Your access continues until the end of the billing period you have already paid for. We do not pro-rate partial months.
Refunds
If you are not satisfied, email support@sigmentumtrade.com within 14 days of your first payment on a paid plan and we will refund it in full. You do not need to give a reason.
Later renewals
Renewal charges are not routinely refunded. Cancel before your renewal date and you will not be charged again. If something went wrong, write to us — we would rather resolve it than have you dispute it.
Always refunded, without limit
- ✓ Duplicate or accidental charges.
- ✓ Charges you did not authorise.
- ✓ Any period where the service was unavailable or materially not as described.
The Free plan
The Free plan is free. Nothing is charged, so there is nothing to refund.
How to request a refund
Email support@sigmentumtrade.com from the address on the account. Approved refunds are returned to the original payment method and typically appear within 5–10 business days, depending on your bank.
Before you dispute a charge
Please contact us first. We will almost always resolve it faster than your bank can, and a dispute locks the funds while it is investigated.
What we sell
Sigmentum is a software subscription. It provides algorithmically generated technical-analysis signals and a historical backtesting tool. It is general information, not personalised investment advice, and nothing on this site is a recommendation to buy or sell any instrument. Not financial advice.
Questions? support@sigmentumtrade.com